WordPress site down or throwing errors? We'll fix it
White screen, HTTP 500, database connection failed, stuck in maintenance mode, locked out of wp-admin, whatever broke, we find the real cause and get your site working again, often the same day.
Diagnosis
Free
We find the cause at no cost and quote a flat fix price up front, before any work starts.
What you get
- Your site back online and working properly
- The real cause found and fixed, not patched over
- A plain-language explanation of what went wrong
- Practical steps to stop it happening again
The problem
A broken site is lost trust and lost business
Every minute your site shows an error, visitors leave and sales stop. Worse, the obvious fix often isn't the real one. We read the actual error, find what caused it, and fix it at the source, instead of guessing and hoping.
Common errors
Errors we fix every day
Recognise any of these? You're in the right place. Send us the exact message you're seeing and we'll take it from there, you don't need to know what it means.
- HTTP 500Site down
Internal Server Error
The site won't load at all. Usually a corrupted .htaccess, a plugin or theme conflict, or a PHP limit.
- Site down
White Screen of Death
A blank white page with no message, often a PHP error or memory limit hiding the real cause.
- Site down
Error establishing a database connection
WordPress can't reach its database, wrong credentials, a crashed database, or a host problem.
- Site down
There has been a critical error on this website
WordPress's catch-all fatal error. The real detail is in a log we know how to read.
- 502 / 504
Bad Gateway / Gateway Timeout
The server took too long or returned a bad response, often resource limits or a heavy plugin.
- HTTP 503
Service Unavailable
The server is overloaded or a process crashed, and the site flickers in and out.
Stuck in maintenance mode
“Briefly unavailable for scheduled maintenance” that never clears after an update.
- HTTP 403
Forbidden / Access Denied
File permissions, a security rule, or a firewall blocking access to pages or wp-admin.
Locked out of wp-admin
Login loops, “you are not allowed to access this page,” or a redirect you can't escape.
Allowed memory size exhausted
The site outgrew its PHP memory limit and stops rendering. We raise it and find what's eating it.
Broken after a plugin or theme update
An update took the site down. We roll it back safely and fix the underlying conflict.
404s on every page but the home page
Permalinks or rewrite rules broke, so internal links all return not found.
What's included
How our wordpress support & error fixing works
Fast, accurate diagnosis
We pinpoint the real cause, a plugin conflict, a theme bug, a server limit, or a corrupted file, instead of trial and error.
Plugin & theme conflicts
Most errors trace back to an update or a conflict. We isolate the culprit and resolve it cleanly.
Safe fixes, nothing lost
We back up first and work on a copy where there's any risk, so fixing one thing never breaks another.
Emergency turnaround
Site completely down? We treat it as urgent and start right away over live chat or phone.
The process
A clear, predictable path
No mystery and no jargon, you always know what's happening and what's next.
- Step 1
Diagnose
Send us the error or a screenshot. We read the logs and reproduce the problem to find the true cause.
- Step 2
Fix
We back up, then fix the issue at the source, whether that's code, a plugin, the database, or server config.
- Step 3
Test
We check the whole site across devices to confirm the error is gone and nothing else broke.
- Step 4
Prevent
We tell you what caused it and how to avoid a repeat, and can keep it stable with a care plan or hosting.
FAQ
Questions, answered
How fast can you fix my site?
Most issues are resolved the same day. If your site is completely down, we treat it as an emergency and start as soon as you reach us by live chat or phone.
How much does it cost?
We diagnose the problem for free, then quote a flat fix price before doing any work, so there are no surprises. Most common fixes are quick and inexpensive.
I don't know what the error means. Can you still help?
Yes. Just send us the exact message or a screenshot. Reading cryptic WordPress errors is our job, you don't need to understand it.
Will I lose any content or data?
No. We back up before touching anything and work on a copy where there's any risk, so your content and data stay safe.
Can you stop it happening again?
Often, yes. Many errors come from outdated or conflicting plugins. We'll tell you the root cause, and a care plan or managed hosting keeps it from recurring.
Related services
WordPress Malware Removal
If your WordPress site has been hacked, we remove the malware, restore normal function, and lock it down, for a flat one-time fee of $99.
Learn moreWebsite Care & Maintenance Plans
A monthly care plan that keeps your WordPress site updated, backed up, secure, and supported, so small problems get fixed before they become outages.
Learn moreManaged WordPress Hosting
Hosting tuned specifically for WordPress, with security, backups, and updates included, and real people to call when something needs attention.
Learn moreLet's talk about your website
Tell us what you need, a new build, a fix, faster pages, or someone reliable to look after the site you have. We'll reply with honest next steps.